Alecu Russo Balti State University aims to become a national leader in the provision of accredited educational services in bachelor’s and master’s training, scientific research, consultancy and continuing professional development.
The quality management policy of Alecu Russo Balti State University is oriented toward continuously providing clients with services at European standards and toward the ongoing improvement of service quality based on feedback from clients, providers and staff.
The university’s main goal is to train competent specialists who will work in a knowledge-based economy. University education is viewed as a stage in lifelong learning, an integrated process of competence development, initiation into scientific research and personal socialization.
To achieve this goal, the university seeks:
- To systematically monitor the requirements of educational institutions and the labor market.
- To anticipate the demands of the educational services market, intellectual activities and scientific output and to respond adequately and promptly.
- To continuously develop and improve the university Quality Management System.
- To improve the structure and technology of high-quality specialist training by:
- alternating theoretical instruction and practical internships;
- diversifying training programs;
- intensifying research activity and maintaining and developing scientific schools as a basis for training highly qualified staff;
- ensuring accessibility and mobility of study programs through modern educational technologies, online learning and improved forms of independent student work;
- perfecting the cycle-based training system, the study of information technologies and foreign languages by students;
- supporting talented young people;
- improving the internal communication systems;
- applying a competence-based approach to the training process;
- optimizing the organization of the training process and its methodological support activities;
- perfecting the information support for the training process;
- improving the technical and material base for education and scientific research;
- improving the educational programs.
- To study and implement best practices in professional education.
- To develop partnership relations with training and educational units at all levels, as well as with other providers and beneficiaries.
- To systematically self-evaluate its capacity and results in meeting the requirements of internal and external beneficiaries.
- To continuously perfect staff professionalism (qualification, competence, including in quality management).
- To create conditions for productive and creative work.
For the implementation of its quality policy, the university applies a Quality Management System based on the standards and recommendations of ISO 9001:2008.
In managerial decision-making, the university considers the following priorities: (a) beneficiaries satisfaction; (b) staff competence; (c) corporate culture; (d) advanced technologies; (e) cost optimization; (f) health and safety.
The development, implementation and effective maintenance of the Quality Management System, which covers all aspects of university and staff activity, are directed toward achieving this policy. Employees of Alecu Russo Balti State University are competent in their assigned fields and strive to strengthen the university’s recognition as a leader in the educational services market.
The University leadership fully supports the implementation of the quality policy, commits to supporting staff efforts in this direction and ensures the necessary resources for these activities.
The quality policy of Alecu Russo Balti State University is approved at all levels of university management and is aimed at confirming that the services provided meet and exceed beneficiaries’ expectations.